TOP-40 Questions to Test your RPA Knowledge in 2023 - ByteScout

TOP-40 Questions to Test your RPA Knowledge in 2023

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Robots are increasingly present in different fields, and most of the tasks are getting automated; this has led to more job openings for those with skills in that field.

According to the reports, the RPA industry is going to see massive growth in the following years to become a $3+ billion industry worldwide by 2025. This has led to exponential growth in the popularity of this sector. And as the popularity skyrocketed, so did the number of RPA enthusiasts. Open any reputed job hunting platform and you will see thousands of jobs related to RPA posted there daily. This tells us how popular the field is.

With the opportunities available in Robotic Process Automation, anyone looking to start a career in a field must get fully prepared for the interview. 

Make Your Robots – Try RPA Tools

Your responses to the interview questions play an essential role in determining whether you will get the job or not. Whether you are going for an Automation consultant, Automation analyst, RPA analyst, or the Head of automation, the interview session should not be taken lightly. In preparing for an interview, two things are essential: knowledge and practice. Knowledge gives you the confidence you need, while practices help you present your knowledge well.

For the RPA interview, you may consider the following questions and answers for practice.  The answers provided are given by experts in RPA.

TOP RPA Questions Interview

1. Tell us about the Robotic Automation Process?

Robotic Process Automation involves using robots to simulate or mimic human actions in a bid to perform tasks that have been previously assigned to humans. Robotics is the entity that simulates and imitates human actions, while Automation is the step-by-step procedure which the robots perform. The RPS is attractive because of the cost difference between running an RPS and getting an employee. The RPS also does not need humans to function and has little or no record of mistakes.

These tasks are taken care of by automated bots that are able to copy certain human actions. They are even able to perform them without any special human supervision or intervention. These help mainly in 2 ways: first, it helps reduce the burden of the human workers, and second, it has the added benefit of reducing human errors drastically.

2. What are the steps involved in the RPA life cycle?

The RPA life cycle has four stages. The first stage involves analysis, understanding the

Business and preparing it for RPA development. It is called the Analysis stage.

The next stage after the analysis involves building the Bot to automate the business process to meet all the business expectations. After developing the Bot, you would need to check for errors and loopholes; this is the testing stage. The last stage involves the installation and maintenance of the bot.

3. Describe the process involved in creating an RPA Bot.

The process of building a Bot can be broken down into four necessary steps. Firstly, the task to be automated should be recorded, after which you deploy the Bot, the next thing after deploying the bot is an error check; the Bot should be tested to see if it is running correctly. If the Bot works perfectly, then you upload.

4. Features of the RPA

Here are some features of the RPA:

User-friendly: They are non-complicated software that makes usage fun; with just little guidelines, you will be able to use the RPA. Its functions are quite easy to understand and use.

Robotic Process Automation Software is usually straightforward to use and understand.

Non- Disruptive: Transformation in RPA is simple and straightforward.

Coding is not required: Employees do not need coding skills to work with RPA. They only need to know how the RPA works.

More efficient results in less time: Bots are more efficient than humans if provided with all the information they need. Bots need rules and regulations together with necessary data to work well. They follow these rules head-on without mistakes.

Easy to use: Codes are not required for RPA implementation. It can be implemented simply by dragging and dropping them into the system.

5. In your opinion, why do you think our organization needs to proceed with RPA?

The RPA has proven to be very helpful to the organization, which makes use of them. Some of the reasons RPA has become the choice of many organizations include the error-free results gotten from the use of RPA, the effect of an employee’s absence will not be too devastating because the bots have been programmed to handle specific difficulties or malfunctioning of the work process, some organizations even reduced their staff because most of their roles have been assigned to bots and may only need supervision from time to time.

Without human supervision, bots automate tasks, increasing the speed at which tasks are completed. The RPA solution does not need renewal except if there is a change in the business process and a need for an upgrade in the bot flow, this means it is a one-time investment with many years of returns.

6. If given an RPA project with inadequate skills for processing, what would be your response? Would you abandon the project halfway, look for an alternative, improvise or reject it altogether?

With all the available alternatives for RPA, choosing to abandon a project is the wrong response to a bot challenge.  Many alternatives with a short duration exist for the RPA. Apart from it being a better option, there is also a chance to gain additional skills, which would be of help in understanding how the project works perfectly.

7. The Pros and Cons of the RPA

It has so many advantages to organizations. Here are some of the themes below:

  • Higher levels of productivity
  • More efficient work with fewer errors.
  • Job satisfaction

The downsides of the RPA include:

  • Reduced employment rate
  • Increase in the layoff of workers
  • Difficulty in bot implementation

8. What are some of the benefits of using the RPA?

Some of the benefits of the RPA include,

Consistency: The process becomes automated, and they often follow a consistent pattern. This, in turn, improves the quality of data delivered.

Customer satisfaction: Customer satisfaction comes from the reliability of the process with little operational risk and an absence of human error.

Reduced cost: Salary expenses are reduced as repetitive tasks are going to be assigned to robots.

Increased productivity: As more tasks are being assigned to bots, more efficient results are gotten, hence more productivity

9. Which of the RPA tools is the most commonly used?

Some of the RPA tools commonly used by organizations are:

  • ByteScout
  • Automatic
  • Automation Anywhere
  • AutomationEdge
  • Contextor
  • G1ANT
  • Jacada
  • Jiffy RPA
  • Kofax
  • KOFAX from Lexmark
  • Kryon
  • LINX
  • NICE Systems
  • Onvisource
  • OpenConnect
  • Pega
  • Redwood Software
  • UiPath
  • WinAutomation
  • WorkFusion 

10. In using the RPA for front and back-office processing, what is the requirement?

The requirements are quite similar for both the front and the back office processes because they share similar specifications; hence, the same configurations can be used. The RPA is highly flexible and, when used for both front and back-office processes, gives nothing less than the quality result.

11. List some of the scripting standards to look out for during automation.

During testing, it is essential to look out for the following scripting standards:

  • Uniformity in naming
  • Proper and adequate spacing and indentation
  • Comments to make the code readable and easy to understand
  • Recovery scenario
  • Error handling

12. Explain the term “Information Collection” commonly used in RPA.

Information collection generally involves providing robots with the necessary information for them to perform operations assigned to them. Information supplied to bots is usually gotten from different sources, to ensure that the bots provide reliable results.

13. In your opinion, what does Process studio mean?

Businesses that use the RPA are supposed to have a process flow. The process flow determines how the business functions; it is the original plan that the bot is expected to execute. It is similar to a flowchart but a more dynamic flow chart that can test for the functionality of loops, variables, and business logic. The process studio is the platform where business flow and bot activities are tested.

14. Tell the difference between a thin client and a thick client.

They are both applications, but while the thick client gets all the required attribute properties using the RPA tool, the thin clients do not get any attribute properties. An example of a thin client is the virtual environment while examples of a thick client are Internet Explorer, Calculator, and browser.

15. What are the current challenges faced by RPA subscribers?

RPA cannot use experience in solving problems that arise. It follows the rules strictly, and even though it has done a one-off rule-based problem-solving task, if it encounters the same problem, it may not be able to fix it. All the information supplied must have a well-defined structure and must be electronic because the bots cannot interpret non-electronic information.

Data supplied to the bots often comes from different sources; it is, therefore, vital that organizations keep track of this information flow.

16. Is it necessary to get any required skills for handling the RPA?

Getting at least a basic training of how these things work will be very helpful and bear in mind that it is also very possible to become an expert. No coding skill is required, just a basic knowledge of the flowchart. With knowledge of the flow chart, you can address complications easily

17. What are the critical factors in planning automation?

The key factors when planning automation includes:

  • Preparing the robot flowchart
  • Choosing the right technology and working tools
  • Select the right framework
  • Plan the scope of tests
  • Prepare the testbed
  • Identify methods and functions to look out for
  • Carry out test
  • Evaluate the test results

18. Does every organization considering the RPA, have to change their organization’s infrastructure?

No, it is not compulsory to change the existing infrastructure to deploy the RPA. This is because the RPA is very flexible and can fit into any infrastructure. They work with the structure on the ground and increase the pace at which tasks are completed and the productivity level at any time

19. List some of the features which every automation tool must-have.

Every automation tool should be able to work with any test environment, carry out all database testing types, support any framework type, and do object identification and debugging.

20. How can scripts and test cases be performed in RPA?

Scripts and test cases can be performed using the Automation testing approach. More test cases are used to ensure that the RPA works manually, but with an automation tool, the number of test cases required will be reduced.

21. Which of the features of the Robotic Automation process can be said to be most relevant?

The bots generate analytics for every action performed. This helps organizations to track progress and gives room for improvement in areas where performance is low.

22. Are there cases when you can avoid using Automation testing?

Yes, for extensive documentation and for cases when the requirement change from time to time. Automation will not be efficient if the infrastructure is not defined and fixed.

23. List some frameworks you can suggest for automation testing.

  • Data-driven framework
  • Hybrid automation framework
  • Keyword-driven framework
  • Modular automation framework

24. What areas of the organization do you suggest to be controlled by RPA?

In different organizations, the RPA controls the following areas:

  • The Human resource for candidate sourcing and payroll planning and activations
  • Retail Businesses for Identifying fake accounts and marking closed orders
  • Telecommunications for controlling fraud and managing user database.

25. Suggest the support type needed for handling RPA based operations.

The first thing to consider before choosing the support type is the skills required for performing a task; this is because different tasks sometimes require different skills for them to be performed. The skills determine the support type for handling processes based on RPA

26. What happens if you find out that the existing infrastructure is not compatible with RPA?

Compatibility is not a problem when it comes to RPA, and this is because the RPA can be easily adjusted to fit the organization’s processes because of its flexibility.

27. What are the uses of RPA?

Here are some use cases of RPA:

  • Retail: RPA can be used for detecting fake accounts and updates. Some other use cases involve managing coupons, and process shipping notifications.
  • HR: There is a lot of usage possibilities of RPA in the human resource (HR) management and compliance domain. Some of these use cases include payroll management, data, and documentation verification, meeting and interview management, etc.
  • Banking: Many labor-intensive processes could be automated using RPA in the banking and financial domain which is still done mainly by hand. Tasks like verification and approval of applications (for example credit card applications), loan disbursement, etc. could be easily automated and saved a lot of valuable time.
  • Telecom: RPA could be used for managing user and subscriber feed, updating user data, detecting fraudulent activity, etc.
  • Marketing: RPA can be used to reach out to more customers at once. Plus, it can also be used to create and develop client relationships. This can be done by automating time-consuming and manual tasks like lead filtering, researching possible clients, updating CRM, and creating quotes using RPA.

The RPA is useful for organizations because:

  • It reduces costs and expenses in a business.
  • It increases efficiency in the task.

28. At what time is it right to automate a test in RPA?

For testing a large data set and multiple data sets, automation should be done after a specific interval, but for repetitive tasks, automation is carried out at once.

29. Is RPA a reliable and secure approach?

The RPA is a highly secure and reliable tool, this is because it covers a wide scope and provides information on the environment.

30. List the sequence of steps involved in RPA?

For an RPA project, these are the steps involved;

  1. Project planning and preparation;
  2. Determining the position that needs the RPA;
  3. Development of business cases;
  4. Preparation of the RPA deployment.

31. What do you consider when planning automation testing?

For the success of Automation testing, you need to consider the defect detection ratio and cost change in cost module operation.

32. Explain the function of screen scrapping in RPA.

Screen scraping is used for decoding screen data. It captures bitmap data from the screen, compares it with existing data to verify it, and finally decodes it.

33. What are the components of RPA architecture?

The components of the RPA include:

  • Bot runner
  • Control center
  • Development studio
  • Extension/plugins
  • Recorders

34. Explain how the RPA is a wide range of automation?

The RPA is used in various sectors today, because of its many benefits. It can be found in the insurance, healthcare, and telecommunication sectors today because of how easily it carries out transactions quickly and error-free.

The scope of Robotic Process Automation is simply huge. Many experts predict that it is eventually going to be the future of IT automation. Artificial intelligence is one of many prospects. The RPA is also going to have a major influence in the banking and insurance domain. There are tons of processes in this domain that are great candidates for automation. Other mainstream industries are also going to be benefitted from it like manufacturing, power (such as oil, gas, etc.), aviation, and retail.

35. What do you think is the future for RPA?

As the days go by, more RPA has been showing a remarkable growth rate, and in the nearest future, all the data entry jobs will be replaced by robots. It will also become a useful tool for technological advancement.

The future seems pretty bright of RPA. There are lots and lots of possible applications for automation tools. There are plenty of jobs that are candidates for automation. The future of RPA looks very promising, as mentioned, in the data entry and data rekeying jobs as they can be easily automated using proper tools and some rules.

36. Is it possible to audit the RPA process? What benefits can we get from that?

Yes, we can audit the RPA process. Auditing the RPA process will allow us to implement several unique strategies that we can easily adopt.

37. How much time does it generally take to complete a project?

Generally, projects can be completed in a few weeks. However, if the project is complex and we don’t have any reusable elements, the duration might increase.

38. State the difference between traditional and Robotic Process Automation.

Traditional Automation RPA
Uses APIs and other tools to integrate different systems. It mimics the actions of the users at the user interface level.
The developer needs to have a very good understanding of the target system. If the bot is able to follow and execute the steps properly, one doesn’t have to worry about any complexity.
Traditional automation requires advanced programming skills Robotic Process Automation requires little to no programming skills

39. Differentiate between the front and back-office bots

Front-office bots Back-Office Bots
This bot’s deployment depends on the user and needs a person to manually deploy it. Can run on protected machines from the orchestrator.
These bots are located and operate from the same desktop as the user. There is no need for the user to be actively involved with these bots.
Only local machines can trigger these bots. They cannot run remotely. These bots are able to be triggered from anywhere by the servers.

40. Name some bots that we can make using RPA

The most popular bots made using RPA are

  1. TaskBot
  2. IQ Bot
  3. MetaBot
  4. Chatbot