Contact Us - ByteScout

Contact Us

Customer Support

If you are looking for customer support, please click here (online contact form, PREFERRED) or send an e-mail to SUPPORT@BYTESCOUT.COM

IMPORTANT: we reply to all incoming messages!

When you submit a new request (or sending us an e-mail) we will send a confirmation back to your e-mail address within next 5-10 minutes.

Sometime our emails may be caught by your “Spam Protection” tool, or may be automatically sent to your “Junk” folder: please be sure to check those locations if you don’t receive the confirmation email.

To manage your previously submitted requests please login here

 

Frequently Asked Questions

Check our knowledgebase and product licensing F.A.Q.

 

If you are a software developer

then please also check source code samples on Github

If you still need help then please Submit Your Question Online (recommended)  or contact us via e-mail: SUPPORT@BYTESCOUT.COM

 

Our eCommerce payment providers:

We’ve selected outstanding eCommerce companies to process orders for us. Both companies have been in the Internet order processing business for nearly a decade, and both are highly respected in the industry.

FastSpring, Inc (USA)
801 Garden Street, Santa Barbara, CA 93101
www.fastspring.com

MyCommerce (Digital River), USA
9625 West 76th Street, Eden Prairie, MN 55344, USA
www.mycommerce.com

 

Local resellers

You may purchase our products and services through local resellers. Please check full list of resellers here

 

Phone Support

For faster technical or pre-sales support then please submit your question online. You will receive confirmation and then our customer support team will provide a detailed answer. You can view and manage all your support requests, securely share files, receive electronic quotes and track status of your requests.

Alternatively you may leave a voice mail at +1-888-663-29-23 (Toll Free). One of our customer support agents will create a support request for you and you will receive confirmation via email.

Few recent testimonials from our customers:
  • Big THANK YOU to ByteScout support! You make us feel better and better that we have chosen the right software vendor!– Jim B.
  • I thank you for the extraordinary support! – Ben (MULTISOLUTIONS)

 

Company Information:

ByteScout, Inc.
1013 Centre Road, Ste. 403B
Wilmington, Delaware 19805
UNITED STATES