Licensing And Sales - Frequently Asked Questions - ByteScout

Licensing And Sales – Frequently Asked Questions

  • Home
  • /
  • Licensing And Sales – Frequently Asked Questions

License Types Comparison & FAQ

Small Business
Desktop Developer
Small Business
Web Developer
Small Business Site License OEM Developer
OEM Site License API License
Licensed Developers unlimited 1 1 12 1 12 12
+unlimited developers accessing your API or middlware
Max number of end-user desktop apps for Windows 7/8/Vista/10+ unlimited 1 n/a 1 1 12 unlimited
Max number of web apps (no api or middleware) for end-users unlimited n/a 1 1 1 12 unlimited
Max number of web servers unlimited n/a 1 1 1 12 1+
Re-use in your own API, Web API, SDK, DLL, EXE, RPA or other types of wrappers/middleware for re-use by other apps or other developers yes no no no no no yes
Max number of locations/offices with end-users accessing your app unlimited 1 1 12 unlimited unlimited unlimited
Exclusive help and support from our experts and advanced configurations for the best performance and ROI yes n/a n/a n/a n/a n/a yes
Exclusive help and support from our experts in optimizing your code for best performance and ROI yes n/a n/a n/a n/a n/a yes
Perpetual License Key yes yes
for your current version
annual subscription
Access to updates, bug-fixes and latest patches yes  1 year of access to the latest updates
via your licensing dashboard

optional annual subscription after  
highest priority

 dedicated manager
Priority Technical Support yes 1 year of private technical support
via secure online support desk
optional annual subscription after  
highest priority, dedicated manager
Pricing $25+/mo check the pricing
– or –

Request a Quote

Request Demo
Free Trial Version Sign Up Get Free Trial Version  
Request Demo
Licensing Agreement Terms of Use View End User License Agreement
– or –

Request a Quote

Request a Quote

Frequently Asked Questions

Do you have volume discounts?

Yes, 2 to 3 developers licenses are automatically discounted with 15% off, 4 or more developers 30% off.
If you have 5+ developers then consider buying Site License or OEM Site License that cover up to 12 developers at the comparable price.

Do you provide custom licenses?

Yes, please Request a Quote


We have 5 developers working on the project but just one of them works directly with the SDK

All developers involved into the project where SDK is linked must have a license  Volume discounts for 2+ licenses are available


May I install SDK on my work and home computer that I use for work?

Yes, you may install and activate SDK on both home and work computers.

I’m doing  a project for a company. Which license should I  purchase?

It depends on what you are doing:

  • If you do a outsourcing/contract work (or “work for hire“) and selling your application/product to your client then all developers and each developer involved into the project from both sides should have a license.
  • If you have created a product that you are licensing (software products and apps are licensed i.e. granting right to use) to multiple customers who are not given any intellectual properties for your product but just a license to use it,  then you may purchase OEM Developer License or OEM Site License. These licenses allow you to distribute your end-user app/product to your customers without paying any additional royalty
  • You are running Web Server with API or created SDK that you licensing or selling to your clients or customers. In this case, you should have API License (custom licensing).

Can I  share my license to other developers?

Sharing licenses between developers (including so called  “floating licenses”) is not allowed in any form. If you have 5+ developers working on the project, we recommend to go with Site License or OEM Site License that covers up to 12 developers.


Can I create a wrapper around SDK or its functions as DLL, console, API, Web API or service?

You need “API License” for this type of usage, please Request a Quote


I work for multiple clients, what license type should I obtain?

If you are creating software for your client (i.e. you “outsource” software development) then your client should purchase a license for one or more developers and maintaining
the project. Every client should purchase appropriate licenses in this case.


Can I share my license to other developers in my company?

No, you are not allowed because floating licenses are allowed. Every developer working on the project should have her own license. Web API: please click here. You may also want to explore API docs
SDK and Suites: download the free trial from this page.
API Licenses and Cloud API Server: Request a Quote


What are the definitions of end-user, developer and location?

Developer is a person who writes a programming code, creates integration, script or no-coding integration. This person also can compile, test, build applications. End-user is a person who is using your application
via a graphical user interface and who is not a developer. Location is a unique physical building with end-users inside this building.


Do you have local resellers?


May I look into End User License Agreement?

Need to print License Agreement for SDK, Suite or Cloud API Server? Please click here For Web API please check Terms of Use


May I explore the documentation before buying? Web API: please use this page
SDK and Suites: the list of SDKs and Suites documentation Cloud API Server: click here


Is an Internet connection required for a product to process data? Web API: Yes
SDK products: No
API license and Cloud API Server (on-premise API server): no


What is an End-User Application?

An application is a software product, application, server-side script, client-side script or any other type entity that uses ByteScout files and is directly operated by humans through a Graphical User Interface. No API or automation
interfaces should be included in the End-User Application.


Are there any differences between the free trial and full versions?

Free trial version (download it here) allows you to evaluate the full set of functionality of products for 60 days. Full version is provided to registered users and it also removes all
reminders, demo warnings, and demo watermarks.


Will my license key expire after 12 months? Web API: no! your API key works perpetually.
Small Business, OEM Developer, Site, OEM Site Licenses: your license key is perpetual. You may purchase optional renewal to access new versions and new license keys required for the newest versions after the first
Cloud API Server and API License: your license key is included along with the annual subscription.


Can we create our own API / Web API / Toolkit / Console / CLI for other apps or other developers using ByteScout? Web API: yes.
Small Business Licenses for SDK and Suites: To process a high volume of data “API License” has to be purchased. Please Request a Quote
API Licenses and Cloud API Server: Yes, please Request a Quote


How much the maintenance costs after the 1st year? What is your upgrades policy Web API: you are using the latest version with all the latest updates! No upgrades are required and tech support is always included, you are welcome to contact us with any question.


Small Business Licenses, OEM, Site, Site OEM licenses: if you renew within 60 day grace period after the expiration of your currently active subscription then you may add 1 more year of priority updates and access to tech support with 60% off discount comparing to a new license price. If you renew after the grace period then you will get 30% off discount only.
API License and Cloud API Server: high priority support, priority updates and patches are included with your annual subscription.


What is your refund and cancellation policy? Web API: past payments are not refundable but you can cancel your subscription at any time from this page and you won’t be billed for the next subscription
Small Business, OEM Developer, Site, OEM Site Licenses: please try and explore a free 60-day free trial version before purchasing a license.
API licenses: past payments are not refundable but you can cancel your subscription at any time by contacting us and you won’t be billed for your next subscription period.


Do you have any discounts for non-profit / academic / research projects?

We provide free licenses to anti-cancer projects (see We Fight Against Cancer for more information). We also provide free licenses for
projects in schools, non-profits, academic institutions, and scientific research projects. Each request is the subject of manual review. Please contact us to apply and request more details.


European VAT and Sales Tax

When you purchase a license through FastSpring, you can be charged an applicable local sales tax required by law. If you are European VAT exempt then you need to enter your VAT ID and follow these steps: on the checkout page click
on the Enter VAT link and enter your VAT ID and click Apply button. You may need to wait for a little before the total is recalculated and VAT is removed. If you are Tax Exempt by Law (government
agency etc.), please contact us and send us your tax exemption certificate before placing your order.

If you still have questions about licensing or about the product? Please Get In Touch

Last Update: March 19, 2020