What is the cost of RPA Implementation? - ByteScout

What is the cost of RPA Implementation?

How much does RPA cost? According to Deloitte, SMEs can pay from $4,000 to $15,000, for one bot. However, enterprise organizations may need as much as $20 million, for a complete RPA solution of up to 500 robots, which can displace over 1,000 employees, and generate over $100 million in savings.

The RPA implementation cost varies from one vendor to another. RPA solutions from UiPath cost as much as $20,000, depending on the level of automation needed. Automation Anywhere cost is also within that range, though theirs is based on the number of RPA robots.

In this article, we’re going to discuss the following:

  1. Cost of RPA Tools
  2. RPA Cost of Development
  3. RPA Maintenance Costs
  4. RPA Cost – Infrastructure Costs
  5. Challenges in Getting a Nice RPA Pricing

Generally, most vendors base their RPA pricing models on automation input or output pricing models. But, is that all there is to the cost of RPA tools?  Not quite, read on to learn more about RPA pricing.

RPA Cost of Implementation

Cost of RPA Tools

We can split the cost of RPA into three categories:

  • Development costs
  • Maintenance costs
  • Infrastructure costs

That allows us to get a detailed cost-benefit analysis, than if we were to look at the outputs of RPA solutions.

Make Your Robots – Try RPA Tools

RPA Cost of Development

One-Time Costs

The initial RPA costs encountered include:

  • Consulting
  • Planning
  • Opportunity assessment
  • Design
  • Development
  • Testing
  • Deployment

The above costs will be incurred before and just before the RPA solution is fully operational. Other optional but related costs include consulting services, production tools, and strategic consulting services.

Configuration Costs

Depending on the type of RPA solution you choose, there may be additional costs related to infrastructure set-up, the configuration of the bots to allow easy monitoring and installation of the RPA in the underlying applications.

Line of Business

Once the RPA solution has been installed, there will be costs associated with user testing, validation of its impact in various departments, and in some cases, a change in the management of the automation solution.

Training Costs

The cost of training includes capability training, training of the RPA analysts and developers, and enterprise standards and guidelines training. Any other additional training as directed by the Enterprise Technology Architecture and Shared Capabilities (ETASC) executive, will also increase training costs.

RPA Maintenance Costs

Infrastructure Maintenance

Some vendors will charge you for maintaining your infrastructure, which is sometimes necessary after OEM system upgrades. For example, if you choose to upgrade your PCs,, you may have to pay your vendor to update your RPA solution.

There could be additional costs if your RPA has a server component.

RPA Bot Services and Maintenance

Since RPA bots reside in existing software applications, any upgrade to the software means the bot may require an upgrade as well. If you choose to upgrade your existing software, you will also incur additional development costs.

You may also have to pay for incident management if your software upgrades are causing the RPA bots to malfunction.

Miscellaneous Costs

During the lifetime of the automation solution, there will be additional costs related to improving the solution on various automation levels, and integrating it to other production areas. These costs may include:

  • Preventative maintenance to make sure the RPA solution is meeting production standards.
  • Logging of the bot performance to monitor its SLA compliance, and enable reporting and auditing.
  • Ongoing training to keep the technical staff updated after upgrades.

RPA Cost – Infrastructure Costs

Infrastructure costs include the cost of licensing, bot hosting costs, and storage and monitoring costs. The cost is usually higher if you pay per user or choose a short term subscription.

Software License

A vendor’s pricing-model and mode of deployment (cloud-based or an in-house), is what will determine the cost of the license. Cloud-based deployment may cost less if bundled, while in-house deployment can be cheaper if you choose a long-term commitment.

The typical long-term commitment is about 5 years, after which the vendor may no longer offer any support.

Bot Hosting

The number of servers or Hosted Virtual Desktops on which the RPA software will reside can be used to determine the cost of automation. The hosting solution will determine whether the automation process will be standard or high-performance.

Cost of Disk Storage and Management Console

The Bot monitoring system needs disk space to store any logs and performance messages. Typically, NAS storage is needed for centralized monitoring, and it is managed and provided by the IT infrastructure. The storage cost is an important part of the RPA implementation cost.

The RPA vendor usually provides the RPA management console, and it is useful for monitoring work status and robot health. It is also useful for prioritization, orchestration, and management of automated tasks.

Challenges in Getting a Nice RPA Pricing

  • Missing Unit of Measure
  • Comparison Difficulties
  • Inflexible Pricing Models
  • Software Cost

Missing Unit of Measure

RPA does not have a standard unit of measurement because bots, which are the basic RPA units, are not standardized. A bot from one vendor is different from a bot from another vendor.

A bot is not equal to the number of lines of code, Full-Time-Equivalents (FETs) or Talent and Engagement (T&E), which are common input-pricing measures in businesses.

Comparison Difficulties

It is hard to compare RPA products from different companies because they have different pricing configurations. Most providers use a derivative of the “number of bots” or more recently, output-pricing models.

None of those models is a standard yet. Therefore, we still do not have a way to compare apples-to-apples when it comes to RPA pricing.

Inflexible Pricing Models

Most RPA products are priced rigidly because neither buyers nor vendors are yet to put a number on automation. That leaves vendors with greater leeway in deciding how much value businesses are drawing from RPA products.

While businesses may want to focus on savings made after replacing human labor, RPA vendors have to factor in other automation benefits as well.

Software Cost

It can be misleading to consider RPA licensing costs as the only cost of business automation. As we have discussed above, there are other costs such as implementation, training, and administration costs.

Often, licensing will cost about 30% at most, during the lifetime of the RPA solution. It is therefore important to correctly factor in such costs to calculate the ROI correctly.

Cost of RPA

The best RPA unit that we can recommend for RPA pricing is bot time. Bots do the same work that humans do, but at a much greater speed, and in an error-free manner. The main benefit of using bots lies in their ability to work fast and efficiently.

If you can quantify that value in bot time, then it can be easy to compare different vendors after testing their products.  Contact us now, let us help you to get a cost-effective RPA solution.