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Support Center » Knowledgebase » Windows Desktop Utilities » PPT To SWF Scout (the product is not available anymore)
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 Preloader for output SWF flash movie is not displayed or not visible while viewing SWF in browser
  To make sure flash movie is loaded properly and preloader is displayed while using browser you should create HTML page file (.html) for this flash movie. See the screenshot attached The sample HTML code for the page is below (replace MY
 My serial is not working and product shows Unregistered message
  To make sure there are no typing errors please copy and paste the serial into Registration Serial dialog using the following instruction: 1) Select serial using the mouse 2) Right-click mouse and select "Copy" command
 I'm trying to enter the serial number but the button is greyed out. How do I enter my serial number?
  You can not register DEMO TRIAL version you have tried before your purchase. Registered users of the software are provided with the different full version installer file.You have received FULL version download link in your r
 Next button is grayed greyed out although input file is given
 Next button is grayed greyed out although input file is givenThis is the issue in the current version of PPT To Video Scout. On some Windows versions the software does not support filenames with non-latin symbols in filenames. The
 The firewal shows a warning that the executable or dll is trying to access ( connect ) the Internet to 205.234.175.175
  Windows is checking for the validity of the code signing certificate for the executable or .dll file using the CRL (Certificate Revocation List). You can also forbid this action in Firewall without problems (and some computers have this option turned of
 When I choose to renew I see full price instead of price with renewal discount
  Please click the renewal link that you have received in the automated e-mail and click "Next" button to see the discounted price on the next page.  
 What is the ECCN code for your product?
 The ECCN code is EAR9
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